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The online directory JustDial which is mostly used by the businesses to promote their business online, by sharing of their details such as photos, information, and telephone number. And in spite of helping, this website is creating issues.
There are many instances where the advertisers or other people using this website faced some problems and after which some deduction of money took place from their bank accounts.
In a recent case where a female lawyer Ranjana Dixit who used this online platform to advertise, also shared some of her information on the page. There one individual Rajat Dixit posted a defamatory statement against her, for which she and her family lodged a complaint in Justdial and Google for removing that comment, but even after giving assurance the same was not removed. After which the CJM of Lucknow passed the order to lodge a FIR against these online companies and Rajat Dixit
In another instance where a group of 13 people were caught operating a false assistance company through which they earned Rs. 20 crores fraudulently. This bunch of people was using the information of vehicle owners and then by getting in touch with them they were assuring them to give them roadside assistance for just Rs.1500. After getting caught they confessed that their main source of getting information was Justdial. Com. After which the police also wrote to Justdial to secure their data, since the customers are providing them that information on the basis of trust and if they are not securing them then this can lead to a big issue.
Also in Maharashtra where a user of Justdial filed a complaint against the company alleging that the company fraudulently took his signature on the Electronic Clearing Service (ECS) and after which they start deducting an amount of Rs.2000 every month from his account. Then police lodged an FIR against the company under sections like breach of trust, cheating, forgery, making false documents and etc.
These all instances shows the quality of service this company provides, which if we see is nothing as compare to the money they charge for the same.
If one party is sharing personal information on the basis of trust for advertising only then it is their duty to secure such information from the hands of hackers. But there are many instances where Justdial Company had failed to secure that information, which in itself is a big point to think for the users of such websites.
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